Ir diréctamente al contenido

Ayuntamiento Navacerrada

Hay más de 200 portales de empleo en la Introduce tu nombre de usuario y contraseña

La Comunidad Laboral Líder en España. Inserta tu Currículum en Trabajando.es y apúntate a cientos de empleos

Ficha de la oferta

Customer Service (Portuguese Speaker + High English Level)

- Seguros / Previsión

If you speak NATIVE PORTUGUESE and like being in contact with clients, this is your job! Detalles del cliente Importante Empresa multinacional americana, del sector seguros sanitarios y con presencial en 30 países, necesita incrementar su departamento de atención al cliente. Descripción de la oferta Administration process

* Determining requirements; answering inquiries; resolving problems; fulfilling requests.
* Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
* Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
* Coordinate and ensure a correct administrative follow-up of the clients and contracts.
* Take full responsibility for the premium/eligibility administration
* Handle eligibility requests from Customer Services
* Keep records and filing up to date.
* Implement contracts in case of new clients
* Manage your work, taking into account the applicable procedures and agreements
* Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
* Commit yourself to high-quality administration and fast transactions

Communication process

* Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.
* Respond to questions in a qualitative way.
* Manage all communications (letter, fax, e-mail) to clients and insurers.
* Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...) Perfil del candidato * Native Portuguese + high English Level
* Experience in call center services.
* Experience in back office tasks. Oferta de empleo * Permanent Contract
* Salary: 15.000 euros/year + Social Benefits
* Location: Pozuelo de Alarcon, Madrid

Otro(a) Profesional
Customer Service (Portuguese Speaker + High English Level) (Atención al cliente)
5 Vacantes

Todas - Madrid (Comunidad Autónoma Madrid)


Requisitos

Experiencia Laboral Al menos 0 año
Estudios mínimos Bachillerato
Requisitos mínimos Permanent Contract
Salary: 15.000 euros/year + Social Benefits
Location: Pozuelo de Alarcon, Madrid
Coche propio

Contrato

Jornada Laboral Jornada Completa
Salario Entre 15.001 € y 18.000 € (€) Bruto/Anual

Si aún no tienes una cuenta Trabajando.com regístrate y completa tu CV

Publicar Ofertas de Empleo

Ir directamente al inicio de esta página